Definition of what a competency is:
A competence represents the skills, knowledge, and behaviours required to perform effectively in a given job, role, or situation.
Competencies are used for recruitment and performance management and development discussions. The business objectives and staff’s own personal objectives will set out ‘what’ they need to achieve, and competencies will set out ‘how’ they need to achieve those objectives.
The behavioural competencies are as follows:
STRATEGIC CLUSTER - SETTING DIRECTION
- Seeing the Big Picture
- Changing and Improving
- Making Effective Decisions
PEOPLE CLUSTER – ENGAGING PEOPLE
- Leading and Communicating
- Collaborating and Partnering
- Building Capability for All
PERFORMANCE CLUSTER – DELIVERING RESULTS
- Delivering Value for Money
- Managing a Quality Service
- Delivering at Pace
- Achieving Outcomes through Delivery Partners
The competencies are intended to be discrete and cumulative with each level building on the levels below i.e. a person demonstrating a competency at the level for the role, should be demonstrating the lower levels as a matter of course.
These indicators of behaviour are not designed to be comprehensive, but provide a clear sense of, and greater understanding and consistency about, what is expected from individuals in PBNI.