Accessibility statement

Accessibility statement for Probation Board for Northern Ireland

This accessibility statement applies to the Probation Board for Northern Ireland website https://pbni.org.uk. This website is run by the Probation Board for Northern Ireland. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

We know some parts of this website are not fully accessible:

  • some older PDF documents are not fully accessible to screen reader software
  • recorded and live video streams do not have captions

 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: info@probation-ni.gov.uk

Call: 028 9052 2522

We will consider your request and get back to you in no later than 3 working days.

 

How to request content in an accessible format

If you need information in a different format contact us via email and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact info@probation-ni.gov.uk to let us know the issue you have found.

 

Enforcement procedure

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland. If you’re not happy with how we respond to your complaint, contact the Equalities Commission for Northern Ireland (ECNI) https://www.equalityni.org/Home on 028 90 500 600 or at information@equalityni.org.

 

Contacting us by phone or visiting us in person

If you have hearing difficulties, you can call us through Relay UK. Find out how at Relayuk.bt.com. If you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter and/or make any other required adjustment. Find out how to contact us at https://www.pbni.org.uk/contact-us

 

Technical information about this website’s accessibility

The Probation Board for Northern Ireland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

 

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • Some PDFs do not have appropriate tagging. This fails WCAG Success Criterion 1.3.1 (Info and Relationships)
  • Some PDFs have missing language and title attributes. This fails WCAG Success Criterion 1.3.1 (Info and Relationships)
  • Some PDFs do not have alternate text for some graphics. This fails WCAG Success Criterion 1.1.1 (Info and Relationships)
  • Some PDFs do not have Tables that have header tag. This fails WCAG Success Criterion 1.3.1 (Info and Relationships)

We plan to address many of the issues around PDFs by September 2023. When we publish new content, and where possible, we will make sure our use PDFs meets accessibility standards.

 

Disproportionate burden

Not applicable

 

Content that’s not within the scope of the accessibility regulations

Some of our content is exempt from the accessibility regulations:

  • pre-recorded audio and video published before 23 September 2020
  • heritage collections
  • PDFs or other documents published before 23 September 2018 - unless required for the use of a service, for example a form
  • maps
  • third party content that is not within our control, for example, embedded video players like Vimeo or YouTube, and embedded Google Maps.

If you have any problems using this website, tell us using via email and our Team will investigate the issue and/or provide you with the information you need in an alternative format.

 

PDFs and other documents

Many documents are non-accessible in a number of ways including missing text alternatives and missing document structure.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or other documents we publish will meet the required accessibility standards. Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how service users can access our services, and forms published as Word documents. By September 2023, we plan to either fix these or replace them with accessible HTML pages.

 

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

 

What we’re doing to improve accessibility

We plan to fix identified issues according to the timescales shown for each area above.

 

Preparation of this accessibility statement

This statement was prepared on 31 January 2023.

This website was tested for compliance with the Web Content Accessibility Guidelines 2.1 level A and level AA, and these tests have been carried out externally and independently.