Charging Regimes and Policies
Codes of Conduct
Codes of Practice
Codes of Courtesy
Conducting Departmental Business – Policies, procedures and supporting documents
- Anti-Fraud and Anti-Bribery Policy (PDF)
- Career Break Policy and Procedure (PDF)
- Dignity at Work Policy (PDF)
- Dignity at Work Procedure (PDF)
- Disciplinary Policy (PDF)
- Disciplinary Procedure (PDF)
- Domestic Violence and Abuse Workplace Policy (Staff) (PDF)
- Domestic Violence and Abuse Workplace Procedure (Staff) (PDF)
- Family Friendly Policies Booklet (PDF)
- Flexible Working Policy and Procedure (PDF)
- Grievance Policy (PDF)
- Grievance Procedure (PDF)
- Health & Safety at Work – (Main) Policy (PDF)
- Health & Safety at Work – (Personal Safety) Policy (PDF)
- Human Rights Guidance – Domestic Abuse and Stalking (Guidance by the Attorney General for Northern Ireland) (PDF)
- Policy on Provision/Acceptance of Hospitality Gifts & Events (PDF)
- Procedures and Guidance on the Provision of Hospitality Gifts and Events (PDF)
- Procedures and Guidance on Acceptance of Hospitality & Gifts (PDF)
- Learning and Development Policy (PDF)
- Learning and Development Procedures (PDF)
- Managing Attendance Policy (PDF)
- Managing Attendance Procedure (PDF)
- Menopause Guidance (PDF)
- Performance Capability Policy and Procedure (PDF)
- Redundancy Policy and Procedure (PDF)
- Retirement Policy (PDF)
- Retirement Procedure (PDF)
- Risk Management Policy (PDF)
- Risk Management Procedures and Guidance (PDF)
- Social Media Policy (PDF)
- Social Media Procedures (PDF)
- Substance Abuse Policy and Procedure (PDF)
- Statement of Employer Policy on Discretionary Provisions under NILGOSC Regulations (PDF)
- Staff Transfer and Mobility Policy and Procedures (PDF)
- Volunteering by Staff Policy and Procedure (PDF)
- Whistleblowing Policy Arrangements 2018 (PDF)
Customer service and complaints – Policies, procedures and supporting documents
- Complaints Policy (PDF)
- Complaints Procedure (PDF)
- Go to the Complaints Procedure section
- Stakeholder Surveys
Protocols
- North/South Protocol (PDF)
- PBNI and Criminal Justice Inspection Northern Ireland Protocol (CJI) (PDF)
Provision of Services – Policies, procedures and supporting documents
- Child Protection / Safeguarding Policy (PDF)
- Child Protection / Safeguarding Procedures (PDF)
- Community and Voluntary Sector Funding Policy (PDF)
- Community and Voluntary Sector Funding Procedures (PDF)
- Disclosure of Information Regarding Commission of Offence – Policy and Procedural Guidance (PDF)
- Domestic Violence and Abuse (Operational) Policy (PDF)
- Domestic Violence and Abuse (Operational) Procedures (PDF)
- Financial Assistance to Offenders Policy (PDF)
- Hate Crime Policy (PDF)
- Significant Risk of Serious Harm to Others Policy (PDF)
- Significant Risk of Serious Harm to Others Procedures (PDF)
- Volunteering and Mentoring Policy (PDF) (placed in abeyance by the Board until further notice)
Records Management, personal/ non personal data – Policies, procedures and supporting documents
- Data Protection Policy (PDF)
- Freedom of Information Policy (PDF)
- Information Assurance Policy (PDF)
- Internet and Email Usage Policy (PDF)
- Internet and Email Usage Procedures (PDF)
- Records Management Guidance and Procedures (PDF)
- Retention and Disposal Schedule (PDF)
Access to Information (Personal and non-personal information)
Recruitment and the employment of staff – Policies, procedures and supporting documents