Accessibility Statement

This statement applies to content published on www.pbni.org.uk.

This website is run by Probation Board for Northern Ireland, hosted by IT Assist, and designed to be accessible for as many people as possible. You should be able to:
• zoom in up to 150% without problems
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is
Some parts of the website are not fully accessible, for example:

  • some pages and document attachments are not clearly written
  • zoom is not useable beyond 150% where it should be able to zoom up to 400%
  • some pages have poor colour contrast
  • some images and documents do not have good alternative text
  • a number of documents are in PDF format and are not accessible

www.pbni.org.uk was initially designed to meet Level AA of the WAI (Web Accessibility Initiative) Accessibility Guidelines.

The following access keys may be used throughout this site:

Access key          Page

S                           Skip Navigation

1                           Home page

2                           News

3                           Site Map

5                           Frequently Asked Questions

6                           Links

7                           Complaints Procedure

8                           Terms and Conditions

9                           Contact Us

0                           Access key Details

T                           Top of Page

How to use access keys

Browsers for PCs

  • Firefox 2: Hold down the SHIFT key and the ALT key and then press the number/letter of the access key
  • Firefox 1.5 for PCs: Hold down the ALT key and press the number/letter of the access key
  • Opera 9: Hold SHIFT and the ESC key and the list of access keys will appear.
  • Internet Explorer 5+: Hold down the ALT key, press the number/letter of the access key, release both keys then press ENTER
  • Chrome: Hold down the ALT key and select the number/letter of the access key
  • Netscape 7: Hold down the ALT key and press the number/letter of the access key
  • Netscape 6+: Hold down the ALT key and select the number/letter of the access key
  • Netscape earlier versions: Access keys are not supported

Browsers for Macs

  • Firefox 2: Hold down the SHIFT key and the ALT key and then press the number/letter of the access key
  • Firefox 1.5: Hold down the CTRL key and press the number/letter of the access key
  • Safari: Hold down the CTRL key and press the number/letter of the access key
  • Opera 9: Hold SHIFT and the ESC key and the list of access keys will appear
  • Internet Explorer 5+: Hold down the CTRL key and press the number/letter of the access key
  • Chrome: Hold down the CTRL key and select the number/letter of the access key

How to request content in an accessible format
If you need information in a different format contact us at info@probation-ni.gov.uk and tell us:

• the web address (URL) of the content
• your name and email address
• the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this website
If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements contact us at info@probation-ni.gov.uk

Enforcement procedure
If you are not happy with our response contact the Equality Commission for Northern Ireland (ECNI)) The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility
The Probation Board for Northern Ireland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content
The content that is not accessible is outlined below with details of:
• where it fails the success criteria
• planned dates for when issues will be fixed

  • Focused links and buttons sometimes do not have enough contrast. This fails WCAG 2.1 success criterion 1.4.11 (Non-text Contrast). We plan to fix this by September 2021.
  • Images on pages do not always have suitable alternative text. Some images are missing alternative text, some have incomplete text and some have ‘placeholder’ as alternative text. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content). We plan to identify and fix these by September 2021.
  • There are a number of documents such as PDFs that are not accessible in a number of ways including missing text alternatives and missing document structure. We plan to fix this by September 2021.
  • Headings on some pages are not in a logical nested order. We plan to identify and fix these by September 2021.
  • Whilst the carousel slider no longer changes it has links without accessible text. We plan to identify and fix these by September 2021.

A number of accessibility issues are due to the underlying issues with the wordpress template initially designed for the website. The website, and its build, is over 5 years old. From July 2021, our website and whole content management system for the website will begin to be upgraded to Drupal 8. It is our intention to address the above accessibility issues during the upgrade which is expected to be completed by September 2021.

Content that’s not within the scope of the accessibility regulations
As a website published before 23 September 2018, we are required to comply with the web accessibility regulations from 23 September 2020.

However, some of our content is exempt from the accessibility regulations:

  • pre-recorded audio and video published before 23 September 2020
    heritage collections
  • PDFs or other documents published before 23 September 2018 – unless required for the use of a service, for example a form
  • maps
  • third party content that is not within our control, for example, embedded video players like Vimeo or YouTube, and embedded Google Maps.

If you have any problems using this website, tell us using via email and we will investigate the issue and/or provide you with the information you need in an alternative format.

PDFs and other documents
Many documents are non-accessible in a number of ways including missing text alternatives and missing document structure.

A number of documents are non-accessible for a number of reasons which may result in a loss of meaning for users of screen readers or present issues for users with moderately low vision. For example, some documents

  • do not have alternative text for images. WCAG 2.1, Level AA, 1.4.1
  • have areas of insufficient colour contrast. WCAG 2.1,Level AA,1.4.3
  • do not have a correct reading order. WCAG 1.3.1 and 1.3.2
  • have tables which are not marked up appropriately. WCAG 2.1, Level A 2.4.1
  • are scanned documents with errors in elements including reading order, language, and title. WCAG 1.3.1
  • do not have a language attribute set.  WCAG 2.1, Level A 3.1.1.
  • some pdfs are not bookmarked.  WCAG 2.1 Level AA, 2.4.5
  • do not resize to reading pane.  WCAG 2.1 Level AA, 1.4.10
  • have headings incorrectly marked up.  WCAG 2.0, Level A, 1.3.1 and Level AA, 2.4.6

We plan to repair the documents by September 2021.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or other documents we publish will meet the required accessibility standards.

How we tested this website
www.pbni.org.uk was and is currently tested for compliance with the Web Content Accessibility Guidelines 2.1 level A and level AA, and these tests have been carried out internally.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.

What we’re doing to improve accessibility
We plan to identify and fix issues according to the timescales shown for each area above.

This statement was last updated on 01 July 2021.