How to request your personal information under DPA

Requests for your personal information are dealt with under the Data Protection Act 2018 (DPA). This is called a subject access request. There is no charge for this

All other types of information can be accessed under FOIA/EIR.

You can make a subject access request verbally or in writing.

We will tell you:

  • What we are using your data for.
  • Who we are sharing your data with.
  • How long we will store your data, and how we made this decision.
  • Where your data came from.
  • If we use your data for profiling or automated decision making and how we are doing this.
  • If we transfer your data to a third country or an international organisation, and if so, what security measures we have taken.
  • You have a right to challenge the accuracy of your data, to have it deleted, or to object to its use.
  • How to complain to the ICO if you are unhappy with our Data Protection Policy or how we handled your request.

For more information on your rights, go to the ICO website.

Data Protection Act 2018

You can apply for personal information about yourself but not about anyone else. If PBNI cannot give you all the information requested, you will be informed of the reasons for not releasing the information to you.

To request your personal information held by PBNI you can either

– phone or write to your local PBNI office (if you are currently under PBNI supervision)
– email or
– complete and return the Your Right to Know leaflet (PDF) or
– You can also phone (028) 90522522 or send your request direct to:

Communications Unit
(Compliance Section),
80/90 North Street,

To access PBNI’s Privacy Notices that tell you how what kind of personal information we may hold and why, please click on this link.

From 25 May 2018, the Data Protection (Charges and Information) Regulations 2018 requires every organisation or sole trader who processes personal information to pay a data protection fee to the Information Commissioner’s Office (ICO), unless they are exempt.